Contact Us

We're Here to Help!

Have questions or need assistance? Please feel free to contact us.

Contact Details:

  • Email Us: For all inquiries, please email us at connect@basicsandbeats.com.

    We will reply as soon as possible (Please give us up to 24 working hours to respond to your mail). If you have any queries regarding your order, then please share your order ID in the email. You can find the order id in the order confirmation email).

Our Business Hours:

  • Monday to Friday: 10:00 AM - 6:00 PM

Please Note:

  • Public Holidays: Responses may be delayed during public holidays. Rest assured, we'll get back to you as soon as possible.

Your satisfaction and great experience with us are our top priorities. We look forward to assisting you!