Terms of Service

1. Introduction

Welcome to Basics and Beats ("we," "our," "us," or the "Company"). These Terms of Service ("Terms") govern your access and use of basicsandbeats.com (the "Website") and all related services, including our print-on-demand apparel services. By accessing or using our Website, you agree to be bound by these Terms.

2. Acceptance of Terms

By accessing our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.

3. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our Website and updating the "Last Updated" date. Your continued use of the Website after such modifications constitutes your acceptance of the updated Terms.

4. Account Registration

4.1 Account Creation

  • You must be at least 18 years old to create an account
  • You must provide accurate and complete information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account

4.2 Account Termination

We reserve the right to:

  • Suspend or terminate accounts that violate these Terms
  • Remove or edit content
  • Deny service to anyone for any legitimate reason

5. Products and Services

5.1 Product Description

  • We offer print-on-demand apparel and related products
  • Product images are representative; actual products may vary slightly
  • Colors may appear differently on different screens
  • Size charts are provided for reference

5.2 Custom Orders

  • We reserve the right to reject custom designs that:
    • Infringe on intellectual property rights
    • Contain prohibited content
    • Violate our content guidelines
  • Custom orders cannot be cancelled once production begins
  • Custom products are non-returnable unless defective

6. Ordering and Payment

6.1 Order Acceptance

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse any order
  • Prices are in Indian Rupees (INR) 
  • Prices may change without notice

6.2 Payment Terms

  • Payment is required at the time of order
  • We accept major credit cards, UPI, and other specified payment methods
  • All payments must be authorized before order processing

7. Shipping and Delivery

7.1 Delivery Terms

  • Delivery times are estimates only
  • Production time is separate from shipping time
  • We are not responsible for delays beyond our control
  • Risk of loss transfers upon delivery to the carrier

7.2 Shipping Costs

  • Shipping costs are calculated at checkout
  • Free shipping may be available for qualifying orders
  • International shipping fees, duties, and taxes are the customer's responsibility

8. Returns and Refunds

8.1 Return Policy

  • Returns accepted within 7 days of delivery
  • Products must be unworn, unwashed, and with original tags
  • Custom printed items are non-returnable
  • Defective products will be replaced or refunded

8.2 Refund Process

  • Refunds will be issued to the original payment method
  • Processing time: 7-10 business days
  • Shipping costs are non-refundable unless item is defective

9. Intellectual Property

9.1 Our Intellectual Property

  • All Website content is our property
  • Our trademarks, logos, and designs are protected
  • No right to use our intellectual property without permission

9.2 User-Generated Content

  • You retain ownership of your custom designs
  • You grant us license to produce your designs
  • You warrant that your designs don't infringe others' rights
  • We may use your designs for marketing with your permission

10. Prohibited Activities

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Submit false or misleading information
  • Interfere with Website security
  • Use the Website for unauthorized commercial purposes
  • Upload harmful content or malware

11. Limitation of Liability

11.1 Disclaimer

  • Services provided "as is" and "as available"
  • No warranties of any kind, express or implied
  • No guarantee of continuous or error-free service

11.2 Liability Limits

  • We are not liable for indirect, incidental, or consequential damages
  • Maximum liability limited to amount paid for products
  • Force majeure events excluded from liability

12. Dispute Resolution

12.1 Governing Law

  • These Terms are governed by Indian law
  • Jurisdiction: Courts of Mumbai, Maharashtra

12.2 Dispute Process

  • Mandatory 30-day informal resolution period
  • Written notice required for disputes
  • Arbitration in Mumbai if informal resolution fails

13. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

14. Contact Information

Basics and Beats

Customer Support: connect@basicsandbeats.com

Operating Hours: Monday to Friday 10 am to 6 pm